Does your Beauty & Wellness business DEPENDS on prepayment to survive?

The Straits Times reported on 15 August 2026 that the Beauty industry prepayment losses exceeded $1.9m in first half of 2026. According to CASE, there were 1,124 complaints received in the first half of 2026, more than doubled the 573 complaints during the same period in 2025. What was more alarming is the 18-fold increase in losses from $108,000 to $1.9 million. 

CASE said the increased complaints and prepayment losses were largely driven by the sudden closure of several beauty and wellness businesses including over $1 million from Royal Secrets Wellness and over $137,000 from Wan Yang Health Product and Foot Reflexology Centre. Several other prominent beauty and wellness chains have closed over the last few years including Pink Parlour, Beauty Mums & Babies, Fabulous Group, Novel Beauty and Adonis Beauty who closed many outlets.

1. What has happened to these Beauty and Wellness businesses? 

2. Is Beauty & Wellness still a viable business?

   Based on information gathered from various sources, Singapore’s Salon and Beauty Services market, which encompasses Spa, Hair, Nail, Facial & Body treatment businesses. is valued at approximately SGD 1.4 billion dollars per year. The market is extremely fragmented, encompassing mega chains and small boutique salons. 

3. As the owner or manager of a Beauty Salon or Spa, What do you need to sustain and develop your business?

Please comment or reach out to edwardwong@abcmgmtserv.com if you have confidential questions.